Minimum order quantities vary by product category. For textiles, the minimum is typically 100 meters per design. For spices and food products, we require a minimum of 25kg per item. Industrial machinery has individual minimum order requirements. Contact our sales team for specific MOQ details based on your needs.

Delivery times vary by product and destination. Textiles and food products typically ship within 3-5 business days. Industrial machinery may require 2-4 weeks for delivery and installation. We ship worldwide via reliable logistics partners and provide tracking information. For international orders, we handle all customs documentation and clearance procedures.

Yes, we provide comprehensive technical support for all industrial machinery purchases. This includes installation guidance, operator training, maintenance support, and troubleshooting assistance. We offer both remote support and on-site technical services. All machinery comes with detailed operation manuals and warranty coverage for parts and service.

We accept various payment methods including bank transfers, letters of credit, and secure online payments. For new customers, we typically require a 30% advance payment with balance due before shipment. Established customers may qualify for credit terms. For large machinery orders, we offer flexible payment plans. All transactions are secure and we provide proper invoices and shipping documents.

Yes, we offer customization options across all product categories. For textiles, we can produce custom designs, colors, and fabric specifications. For food products and spices, we offer private labeling and custom packaging. Industrial machinery can be customized to meet specific production requirements. Minimum order quantities apply for custom orders, and lead times may be longer than standard products.